You can book online, or contact us directly via WhatsApp or phone. Our travel advisor will accompany you every step of the way.

We offer private tours for individuals and families, as well as group packages. The number of participants is determined by the request or the type of package.

Of course! We are known for our personalized services, from the destination to the finer details.

We offer packages with suggested dates, but most of our trips are flexible and can be scheduled according to your preferences.

Prices do not include: international airfare (unless requested), visas (unless combined), personal expenses, health insurance, unless stated in the package.

An initial payment is required to confirm the reservation, followed by a final payment prior to the travel date. Payments can be made by bank transfer, credit card, or in some cases, cash.

Cancellation is permitted within a specific period, which varies depending on the type of service, and a small administrative fee will be deducted. The policy will be clearly explained before booking.

Yes, we always recommend getting medical insurance through Safwa.

Yes, we guarantee you a complete tourist experience at Safwa.

Yes, we have relationships with local and international airlines, and we can arrange your entire trip from your country until your return.

Yes, for international travel, your passport must be valid for more than 6 months from your departure date.

We recommend modifying your reservations to match your passport. Our team will assist you to ensure the smooth running of your process.

This depends on your nationality and chosen destination. We provide visa processing services or full guidance.

A Safwa representative will be present at the arrival gate holding a sign with your name. You will receive full details before your departure.

Yes, we accept changes prior to your flight, subject to availability. Each change will be discussed with you to ensure the best experience.

We have a 24/7 support team inside and outside the Kingdom, with emergency equipment and medical or logistical support if necessary.

Varies by activity: • Spring and fall are ideal for desert and nature trips. • Winter is excellent for religious tourism and events. • Summer is suitable for international trips or coastal resorts.

Saudi Riyals for local customers. We accept credit cards, bank transfers, and cash payments in some cases. For international customers, we accept multiple currencies by agreement.

In some cases, yes, especially for individual accommodations or private tours. We clarify all details when pricing.

There is no mandatory vaccination, but it is recommended to update basic vaccinations and consult a doctor before international travel.

Yes, we recommend carrying your essential medications. At Safwa, we provide emergency care.

No strict age limits. Family trips are designed for all ages, while some tours may require minimum age for safety reasons.

You can contact us directly via the booking form on the website, or via WhatsApp and customer service. We will assign a consultant to coordinate all the details from start to finish.

Yes, we offer fully customized services. Whether it's a stay, treatment, trip, event, or food—we tailor each experience to your needs and budget.

We provide our services inside and outside the Kingdom, through a network of certified global partners in hospitality, transportation, and medical care.

Of course, you can combine several services—such as accommodation, excursions, transportation, and flights—with an integrated package that we can easily implement for you.

We accept bank transfer, credit cards, and direct debit for some services depending on location and agreement.

We provide five-star hotels, resorts, hotel apartments, eco-camps, and royal tents... according to the client's request.

Yes, you can request connecting rooms, sea or desert views, special amenities, and more. We guarantee to accommodate your request if the hotel offers them.

Yes, we provide pick-up and drop-off service from the airport to the hotel and vice versa.

Yes, we coordinate commercial and private flight reservations for VIPs, through reliable airlines locally and internationally.

We provide luxury cars, SUVs, buses, limousines, and personal escorts upon request. All transportation is professionally managed and staffed by trained drivers.

Yes, we provide transportation within cities, between cities, and for land or sightseeing trips.

Yes, we arrange medical appointments at prestigious international hospitals, providing visas, transportation, accommodation, and translation.

Yes, we provide home care services that include nursing, medical visits, and comprehensive examinations as needed.

Of course, we provide specialized medical interpreters to accompany you throughout the treatment period.

Yes, we offer customized educational services from universities, institutes, and scientific centers inside and outside the Kingdom, and we also offer distance learning.

Yes, the service includes accommodation, transportation, meals, and academic supervision.

We manage conferences, exhibitions, workshops, seasonal events, and weddings. We handle every detail from A to Z.

Through the “Contact Us” form on the website, via WhatsApp, or by directly contacting customer service.

Yes, we offer live support to our customers 24/7.

We are always happy to answer all your questions. Contact us now and we will respond as soon as possible.